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When an Employee Gets Injured at Work: Your First 72 Hours Checklist

When an employee is injured on the job, the first 72 hours are critical. Employers must balance immediate care for the worker with compliance with OSHA and workers’ compensation requirements, while also ensuring documentation that protects both the employee and the organization.

At CADUCEUS, we’ve guided countless employers through these early hours, ensuring they have a clear, efficient process that reduces stress, protects compliance, and gets employees back to health and productivity as quickly as possible.

Here’s a practical checklist to follow in those crucial first three days, and how CADUCEUS can help streamline every step.

1. Ensure Immediate Care and Thorough Documentation

  • Action: When a workplace injury occurs, ensure the employee receives prompt medical attention. At the same time, document the incident carefully, noting what happened, when, and who was involved. This dual approach safeguards both the employee’s well-being and the employer’s compliance obligations.
  • How CADUCEUS Helps: With 15 clinics across Georgia and Missouri and access to over 4,200 partner clinics nationwide, CADUCEUS ensures employees receive immediate and appropriate care wherever they are. For after-hours incidents, our 24-hour clinics and TeleMed services minimize downtime and ensure continuity of care.

2. Initiate Workers’ Compensation Process

  • Action: File the necessary claim paperwork and notify your workers’ comp insurance provider.
  • How CADUCEUS Helps: Our workers’ compensation expertise means we don’t just treat; we also help employers stay aligned with reporting requirements, reducing the risk of costly mistakes or delays.

3. Schedule Follow-Up and Specialty Care

  • Action:  Ensure the employees’ care plan continues beyond the initial visit.
  • How CADUCEUS Helps: From pre- and post-employment exams to specialist referrals through our clinic network, we handle continuity of care. This keeps employees supported while providing employers with visibility into timelines for a safe return to work.

4. Communicate Clearly with the Employee

  • Action: Provide reassurance, share next steps, and maintain open communication.
  • How CADUCEUS Helps: Our TeleMed services make follow-up conversations seamless, reducing travel time and helping employees feel cared for, even remotely.

5. Review Safety & Prevention Measures

  • Action: After immediate care, assess if workplace adjustments or training can prevent similar injuries.
  • How CADUCEUS Helps: Our team works with employers on OSHA compliance and safety protocols to reduce future risk.

Why Partner with CADUCEUS?

The first 72 hours after a workplace injury set the tone for recovery, compliance, and employee trust. CADUCEUS isn’t just a provider; we’re a partner in occupational health. With our comprehensive services, 24/7 availability, nationwide reach, and streamlined documentation, we help employers protect their teams and their business.

If you’d like to review your company’s current injury response process, CADUCEUS can help you build a checklist tailored to your workforce.

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